Archived Content: This information is no longer maintained and is provided "as is" for your convenience.
Summary
ACTUAL BEHAVIOR:
the customer found that if CM has been updated to DP 10.04,but the GUI is still DP 10.03,
access GUI failed with the message "Unable to get Authentication token. Check if Appserver is running"
then the customer updated GUI to DP 10.04,the problem has been resolved
by the way ,I have reproduced this problem in my lab
So,if in DP 10.04, it is necessary to unify the patch level of GUI and CM,
the customer think it's necessary to be written in the DP’documents
Question
DP10.04,it is necessary to unify the patch level of GUI and CM
Answer
ACTUAL BEHAVIOR:the customer found that if CM has been updated to DP 10.04,but the GUI is still DP 10.03,access GUI failed with the message "Unable to get Authentication token. Check if Appserver is running"then the customer updated GUI to DP 10.04,the problem has been resolvedby the way ,I have reproduced this problem in my labSo,if in DP 10.04, it is necessary to unify the patch level of GUI and CM,the customer think it's necessary to be written in the DP’documents