Summary
SMA-SM 2017.11 How to Configure Administrator Email Address on Error Page
Question
On the web tier error pages, there is a hyperlink for sending an email to the administrator.
Please refer to SM Web Client Error Unauthorized.PNG
When click on the hyperlink of the Administrator, it would open a new Email to admin@thisDomain.com by default
Please refer to Click on Hyperlink Administrator.PNG
Please refer to Click on Hyperlink Administrator.PNG
Where in the SMA-SM Suite could I configured this mailto hyperlink?
Answer
1. Specify "sm_webtier_admin_email" in the sm-configmap.yaml under "/var/vols/itom/core/suite-install/itsma/output/itom-sm-9.52.2021.12/yamls" directory.
The email address is replaced by the specified one when you access the error page.
Note: need to edit the configmap with the command below
kubectl edit cm sm-common-configmap -n itsma-namespace
This will bring up the vi editor, change the sm_webtier_admin_email value to the desired email. Save
Editing the configmap directly is not the correct method.
2. delete sm-webtier-xxx pod on your system for the changes to take effect
e.g. kubectl delete pod sm-webtier-2557340598-vm54f -n itsma9
3. sm-webtier-xxx pod will be re-created automatically