MFSBGN03807 rev.1 - HP Service Manager Software, Multiple Vulnerabilities

  • KM03158656
  • 10-May-2018
  • 14-May-2018


A potential security vulnerability has been identified with Service Manager. The vulnerability could be exploited to perform SQL Injection against the Service Manager Web Tier which may lead to unauthorized disclosure of data.



Document ID: KM03158656

Version: 1

MFSBGN03807 rev.1 - HP Service Manager Software, SQL Injection

NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2018-05-10

Last Updated: 2018-05-10



Potential Security Impact: Remote: SQL Injection

Source: Micro Focus, Product Security Response Team


A potential security vulnerability has been identified with Service Manager. The vulnerability could be exploited to perform SQL Injection against the Service Manager Web Tier which may lead to unauthorized disclosure of data.


  • CVE-2018-6494 - Remote SQL Injection


SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.


  • HP Service Manager Software - v9.30, v9.31, v9.32, v9.33, v9.34, v9.35, v9.40, v9.41, v9.50, v9.51



For a PGP signed version of this security bulletin please write to: Product Security Team

CVSS Version 3.0 and Version 2.0 Base Metrics


V3 Vector

V3 Base Score

V2 Vector

V2 Base Score









MicroFocus has made the following resolution information available to resolve the vulnerability for the impacted versions of Service Manager:

For versions 9.30, 9.31, 9.32, 9.33, 9.34, 9.35 please upgrade to SM 9.35.P6

SM9.35 P6 package, SM 9.35 Webtier 9.35.6007 p6

For version 9.40, 9.41 please upgrade to SM 9.41.P6

SM9.41.P6 package, Service Manager 9.41.6000 p6 - Web Tier

For version 9.50, 9.51 please upgrade to SM 9.52.P2

SM9.52.P2 package, Service Manager 9.52.2021 p2 - Web Tier

Version:1 (rev.1) - 10 May 2018 Initial release

Third Party Security Patches: Third party security patches that are to be installed on systems running Micro Focus software products should be applied in accordance with the customer's patch management policy.

Support: For issues about implementing the recommendations of this Security Bulletin, contact normal Micro Focus services support channel. For other issues about the content of this Security Bulletin, send e-mail to Product Security Team.

Report: To report a potential security vulnerability for any supported product:


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System management and security procedures must be reviewed frequently to maintain system integrity. Micro Focus is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

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