SUPPORT COMMUNICATION - SECURITY BULLETIN
Document ID: KM03158061
MFSBGN03804 - HP Service Manager Software, Remote Disclosure of Information
Release Date: 2018-05-09
Last Updated: 2018-05-09
Potential Security Impact: Remote: Disclosure of Information
Source: Micro Focus, Product Security Response Team
Potential security vulnerabilities have been identified with Service Manager. These vulnerabilities have been identified in the OpenSSL open source library component and may be exploited to cause disruption of service and unauthorized disclosure of information.
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
- HP Service Manager Software - v9.30, v9.31, v9.32, v9.33, v9.34, v9.35, v9.40, v9.41, v9.50, v9.51
For a PGP signed version of this security bulletin please write to: Product Security Team
CVSS Version 3.0 and Version 2.0 Base Metrics
V3 Base Score
V2 Base Score
MicroFocus has made the following mitigation information available to resolve the vulnerability for the impacted versions of Service Manager:
For versions 9.30, 9.31, 9.32, 9.33, 188.8.131.52 please upgrade to SM 9.35.P6:
SM9.35 P6 packages, SM 9.35 AIX Server 9.35.6007 p6 http://mysupport.microfocus.com/group/softwaresupport/search-result/-/facetsearch/document/LID/HPSM_00916
SM 9.35 HP Itanium Server 9.35.6007 p6 http://mysupport.microfocus.com/group/softwaresupport/search-result/-/facetsearch/document/LID/HPSM_00917
SM 9.35 HP Itanium Server for Oracle 12c 9.35.6007 p6 http://mysupport.microfocus.com/group/softwaresupport/search-result/-/facetsearch/document/LID/HPSM_00918
SM 9.35 Linux Server 9.35.6007 p6 http://mysupport.microfocus.com/group/softwaresupport/search-result/-/facetsearch/document/LID/HPSM_00919
SM 9.35 Solaris Server 9.35.6007 p6 http://mysupport.microfocus.com/group/softwaresupport/search-result/-/facetsearch/document/LID/HPSM_00920
SM 9.35 Windows Server 9.35.6007 p6 http://mysupport.microfocus.com/group/softwaresupport/search-result/-/facetsearch/document/LID/HPSM_00921
For version 9.40, 9.41 please upgrade to SM 9.41.P6:
SM9.41.P6 packages, Service Manager 9.41.6000 p6 - Server for AIX http://mysupport.microfocus.com/group/softwaresupport/search-result/-/facetsearch/document/LID/HPSM_00891
Service Manager 9.41.6000 p6 - Server for HP-UX/IA http://mysupport.microfocus.com/group/softwaresupport/search-result/-/facetsearch/document/LID/HPSM_00892
Service Manager 9.41.6000 p6 - Server for Linux http://mysupport.microfocus.com/group/softwaresupport/search-result/-/facetsearch/document/LID/HPSM_00893
Service Manager 9.41.6000 p6 - Server for Solaris http://mysupport.microfocus.com/group/softwaresupport/search-result/-/facetsearch/document/LID/HPSM_00894
Service Manager 9.41.6000 p6 - Server for Windows http://mysupport.microfocus.com/group/softwaresupport/search-result/-/facetsearch/document/LID/HPSM_00895
For version 9.50, 9.51 Server and KM components please upgrade to SM 9.52.P2:
SM9.52.P2 packages, Service Manager 9.52.2021 p2 - Server for Windows http://mysupport.microfocus.com/group/softwaresupport/search-result/-/facetsearch/document/LID/HPSM_00906
Service Manager 9.52.2021 p2 - Server for Linux http://mysupport.microfocus.com/group/softwaresupport/search-result/-/facetsearch/document/LID/HPSM_00907
Version:1 (rev.1) - 9 May 2018 Initial release
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