Summary
Reference
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In June 2018, Micro Focus has announced the integration of Vertica products into the official time based support lifecycle process. With the full integration into the official time based support lifecycle process, we will announce end of support dates at the time of General Availability of a product version. There will be a defined minimum Committed Support time line after the General Availability of a product version, followed by a period of Extended Support and a period of Self-Help Support with Rights to New Versions (RTNV). This time based support lifecycle process is in place for the products listed in the Micro Focus Software Time Based Support Lifecycle Time Frames list. Customers can refer to this list to identify the product specific support time lines. This document is available on the Software Product Lifecycle pages on Software Support Online (SSO). For Vertica products, the minimum Committed Support time line after General Availability of a product versions is 2 years. Followed by a 2-year period of Extended Support and a 4-year of Self-Help Support with RTNV. As listed below, Micro Focus is confirming the previously announced end of support dates for older Vertica product versions. |
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>> Frequently Asked Questions (.PDF*) This communication is covered by the Business Support Agreement data sheet.
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