Skipped patches with no reason

Document ID:KM03145084
Creation Date:17-Apr-2018
Modified Date:17-Apr-2018
- Micro Focus Products:
  server automation

Archived Content: This information is no longer maintained and is provided "as is" for your convenience.

Summary

skipped patches with no reason on a new facility in our environment.

Question

On HPSA 10.23

there are patch remediation issues. Some of the patch job errors observed are:

Skipped patches with no reason.

When looked at a managed SA node,

An example of a patch that skipped is this in the scanpatchouput with notinstalled UNKNOWN:

notinstalled UNKNOWN 4054521 e8dccf1d-216a-4573-8cfa-bb4dad4020df 1 da914a60-2b17-409d-9550-9061598a93d9 0 http://download.windowsupdate.com/c/msdownload/update/software/secu/2017/11/windows6.1-kb4054521-x64_867cbf0f087373114c2393b903f61805ab4ef0ef.cab

Answer

To resolve this please follow next steps:

Verify that satellite is member of Service Level Members/Software Members Software Repository under:

Administration - System Configuration.

Add the satellite server to these two same groups under each category.

Restarted opsware-sas on the satellite.