Summary
Integration backups using B2D devices are failing after update to 10.03 if "reconnect broken connections" option is selected
Error
Error seen in session reports since update to Data Protector 10.03 is:
[Major] From: BSM@cellserverl "barlistname" Time: 3-4-2018 16:18:58
[61:3003] Lost connection to BMA named "gatewayname [GW 5444:0:3538292839764354350]"
on host cellserverl.
Ipc subsystem reports: "IPC Read Error
System error: [10054] Connection reset by peer
"
From BSM debugs:
[ 13] 2018-04-03 16:18:58.011 ("/sm/bsm2/brsmevent.c $Rev: 55015 $ $Date:: 2016-10-06 07:01:23 ":692)
[ 13] ===============================
OUT[6]: MSG_ACK to BMA on cellserverl [ 11, 13 ]
===============================
[ 13] ------------------------------
.
.
[ 13] 2018-04-03 16:18:58.027 ("/sm/bsm2/brsmevent.c $Rev: 55015 $ $Date:: 2016-10-06 07:01:23 ":166)
[ 13] ===============================
IN[6]: MSG_CLOSE from BMA on cellserverl [ 11, 14, 3 ]
===============================
[ 13] | daid = 1522765130
[ 13] ------------------------------
From corresponding BMA:
[112] 2018-04-03 16:18:58.027 ("/lib/ipc/ipc.c $Rev: 62216 $ $Date:: 2018-03-21 10:24:56 ":6732)
[112] <<=== (4) } /* ipc_receiveDataExBase */
[112] RetVal: (int) 206
[112]
[ 31] WaitForAck: from CON/xSM: Instead of MSG_ACK received unexpected message.(153)
[100] 2018-04-03 16:18:58.027 ("/ma/xma/ma.c $Rev: 61652 $ $Date:: 2018-01-30 15:09:18 ":1197)
[ 99] 2018-04-03 16:18:58.027 ("/ma/xma/ma.c $Rev: 61652 $ $Date:: 2018-01-30 15:09:18 ":1280)
[ 99] <<=== (3) } /* WaitForAck */
[ 99]
[199] 2018-04-03 16:18:58.027 ("/ma/xma/bma.c $Rev: 62033 $ $Date:: 2018-03-06 09:55:27 ":6904)
[199] ===>> (3) BmaAbortExit {
[199]
[ 11] BmaAbortExit: BMA maState: STATE_ABORT
Cause
Incorrect order of messages sent to BMA
Fix
As a workaround "reconnect broken connections" option can be disabled
HF is availalable through support (QCCR2A78879 )