Encryption on device is being managed by an external encryption controller : decryption/encryption key is not availableESKM Device is online and working properly.

Document ID:KM03129163
Creation Date:23-Mar-2018
Modified Date:23-Mar-2018
- Micro Focus Products:
  data protector

Archived Content: This information is no longer maintained and is provided "as is" for your convenience.

Summary

Backup and Copy Session having Encryption issue everytime the Tape gets Full.

Question

Backup and Copy Session having Encryption issue everytime the Tape gets Full.
LTO Type: LTO 6
Library: ESL G3

ESKM Device that handles the encryption keys is online and working properly.

[Warning] From: BMA@XXXXXXX "ESL_G3_D4" Time: 3/16/2018 11:05:36 AM
[90:6119] Encryption on device is being managed by an external encryption controller : decryption/encryption key is not available.

Answer

Medium is full and cannot be read properly.

Use the following omnirc variable on the Media Agent:

OB2EWEODWRITEMODE=1