"decryption/encryption key is not available" when LTO media gets full

  • Document ID:KM03129162
  • Creation Date:23-Mar-2018
  • Modified Date:11-Apr-2018
    • Micro Focus Products:
      data protector

Summary

"decryption/encryption key is not available" when LTO media gets full

Question

Backup and Copy sessions using encryption fail everytime the media gets full.:

[Warning] From: BMA@XXXXX.XXXX.XXXXX.XXXX "ESL_G3_D4" Time: 3/16/2018 11:05:36 AM
[90:6119] Encryption on device is being managed by an external encryption controller : decryption/encryption key is not available.


ESKM Device which is managing the encryption keys is online and working properly.

 

Answer

Use omnirc variable set on the Media Agent host:

OB2EWEODWRITEMODE=1

Note: Make sure to upgrade to at least Data Protector 9.07 b110 as the omnirc varialbe was included there.