VE AGENT disk consolidation fails

  • KM03127224
  • 21-Mar-2018
  • 21-Mar-2018

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Summary

VEPA backups fail with consolidation error

Question

We have successful backups but  we could see Disks consolidation failed from Vcenter end. 
VMware support were not able to do disk consolidation because it says it is already locked. After several successful backups, they started to fail.with:

 [Major] From: VEPALIB_VMWARE@xxxxx XXXXXX" Time: 3/7/2018 10:07:29 AM
[172:387]       Virtual machine XXXXX: Disk consolidation failed.

Answer

The issue is outside of Data Protector. There were stale VMs which needed to be removed in order for the consolidation to work properly.