Oracle Scripts failing on BPM 9.40

Document ID:KM03114315
Creation Date:08-Mar-2018
Modified Date:08-Mar-2018
- Micro Focus Products:
  application performance management (bac) 9.40

Summary

Oracle scripts failing after upgrading to BPM 9.40

Error

After upgrading to BPM 9.40 from any previous version, oracle scripts started to fail with the following errors:

Action.c(25): Error: lrdo_ora8_fetch: "OCIStmtFetch" return-code=OCI_ERROR, error-code=24374:
Action.c(25): Error: ORA-24374: define not done before fetch or execute and fetch
Action.c(25): lrd_ora8_fetch: ERROR, return-code=LRDE2009. StmtHandle=OraStm1, 0 row(s) fetched
Abort was called from an action.

Cause

The problem is cause by the TCP breakdown. LoadRunner Agent version used on this BPM has no implementation of TCP breakdown and it is activated on BPM configuration for Oracle protocol.

Fix

Disable TCP Breakdown for oracle protocol on BPM agent config.

Modify the file \ProgramData\HP\BPM\config\agent1.cfg

Search for the option “AdvancedTcpBdSupportedProtocols” and removed “Oracle” from that line

Save the file and restart BPM service.