AutoPass license invalid AM 9.6x

  • KM03111982
  • 06-Mar-2018
  • 06-Mar-2018

This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.

Summary

Licfile.txt was modified in AM 9.62 in order to work with Autopass JAVA 9.40. However, Automated Process Manager (amsrv) cannot recognize the license file. If there is a license for 9.40 and other one for 9.6x on the lic.txt file it will not work. All of them have to be 9.6x

Question

The error does not occur when I install the license file.
The error occurs after I install the license file, and then go to the AM Application Designer to Activate the database.
 
AutoPass license invalid
Please Contact HP Sales support
 

Answer

The problem is when we mix license from 9.6x with older than 9.60 for example license for 9.50 or 9.40 with 9.60.
AMGR_00799:
Change Request: QCCR1E138333:
Symptom:
Licfile.txt was modified in AM 9.62 in order to work with Autopass JAVA
9.40. However, Automated Process Manager (amsrv) cannot recognize the
license file after AM 9.62 is installed.