Failed to connect PC service

  • KM03107334
  • 28-Feb-2018
  • 28-Feb-2018

Summary

No able to run test or edit it

Error

Failed to connect to PC service

Cause

There is a database connection issue, the connection to the database cannot be opened

Fix

The Database IP adress was changed, so we add the new IP and the name of the Database server machine to the Windows host file of the ALM and PC server machines.