What are the URLs and IP addresses for the Connected EF datacenter

  • KM03101442
  • 22-Feb-2018
  • 22-Feb-2018

This document is under revision.

Summary

Customers must configure infrastructure to allow outbound communication over TCP Port 16386 for to all servers in the Connected Backup Datacenter.

Question

Because IP address for each server in a Connected datacenter must be "open" within a corporate firewall to pass TCP traffic over port 16384, customers must be informed of the IP addresses to each server in the cluster.

Furthermore, they may need to incorporate the URLs to the Supportcenter and Account Management web applications within their proxy server or configuration file.

Answer

Here are the URLs and IP addresses for the Connected Backup, EF cluster.

 

Support Center

https://supportcenteref.connected.com/supportcenter/Login.aspx

Account Management

https://myaccount-ef.connected.com/ssws/faces/login.jsp

Server IPAddress
E0 216.229.146.41
F0 216.229.150.41
E1 216.229.146.12
F1 216.229.150.12
E2 216.229.146.19
F2 216.229.150.19
E3 216.229.146.25
F3 216.229.150.25
E4 216.229.146.51
F4 216.229.150.51
E5 216.229.146.79
F5 216.229.150.79
E6 216.229.146.80
F6 216.229.150.80
E7 216.229.146.81
F7 216.229.150.81
E8 216.229.146.82
F8 216.229.150.82
E9 216.229.146.89
F9 216.229.150.89
E10 216.229.146.90
F10 216.229.150.90
E11 216.229.146.91
F11 216.229.150.91
E12 216.229.146.94
F12 216.229.150.94
E13 216.229.146.95
F13 216.229.150.95
E14 216.229.146.96
F14 216.229.150.96
E15 216.229.146.97
F15 216.229.150.97