Error: Failed to login. No valid license for regular users login

  • KM03081066
  • 26-Jan-2018
  • 26-Jan-2018

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Summary

No normal users can login to the application.

Error

Error found in error.log:

Failed to login. No valid license for regular users login

Cause

Symptoms: No users can login. Only admin account.

Cause: The imported license expired.

Fix

Use the Administrator account to import a new license. Only default Administrator account can login when the license file expired.