SiteScope - Error: Failed to login. No valid license for regular users login

  • Document ID:KM03081013
  • Creation Date:26-Jan-2018
  • Modified Date:22-Mar-2018
    • Micro Focus Products:
      sitescope 11.33

Summary

No normal users can login to the application.

Error

SiteScope

Error found in error.log:

Failed to login. No valid license for regular users login

Cause

Symptoms:
No users can login, only the admin account can 

Cause: The imported license expired.

Fix

Use the Administrator account to import a new license. Only default Administrator account can login when the license is expired.