After applying CSA 4.7 Patch 2, Global Search is no longer functioning.

  • KM03080134
  • 24-Jan-2018
  • 24-Jan-2018

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Summary

pfx path/keystore in app.json was invalid.. Problem resolved after copieng pfx from mpp.jason

Question

Previously, in this environment CSA was upgraded from 4.2 to 4.5 to 4.7. Global Search did not work until applying the steps specified in KM02403397 (https://softwaresupport.hpe.com/group/softwaresupport/search-result/-/facetsearch/document/KM02403397). This functioned without issue afterwards, until application of CSA 4.7 Patch 2.
No certificates have been changed. The only change is that Patch 2 was applied.
Attached to this ticket are current logs (generated from the Support Tool), as well as the configuration files and logs for csa-search-service and elasticsearch.
Thank you greatly for your assistance.

Answer

problem resolved after changing PFX value from mpp.json to app.json