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Summary
Problems on User Profiles in ALM Octane
Question
User Settings reset
Answer
On some scenarios user might report that they cannot access certain modules or perform certain actions they were able to do before. Most of the times the issue is related to a corrupted user profile in ALM Octane. To clean the settings you need to follow these steps:
1. Logon with the user credentials to the correct workspace
2. Paste the following url to the browser's address bar after verifying that the sharedspace id and workspace id are correct:
https://<Octane Server>.<domain>.com/ui/?p=<sharedspace>/<workspace>#/clear-settings