JRE libraries are missing or not compatible

  • Document ID:KM03075572
  • Creation Date:18-Jan-2018
  • Modified Date:30-Apr-2021
    • Micro Focus Products:
      network node manager

Summary

During fresh installation or upgrade of NNM, installation/upgrade fails with ERROR message: JRE libraries are missing or not compatible

Error

./setup.bin

Preparing to install

Extracting the JRE from the installer archive...

Unpacking the JRE...

Extracting the installation resources from the installer archive...

Configuring the installer for this system's environment...

 

Launching installer...

 

JRE libraries are missing or not compatible....

Exiting....

Cause

This Error message is related to /tmp/ folder which is used during installation or upgrade. Some software related files are copied to this folder and executed from there.

The issue causing this error message may be:

1. Not enough space on FileShare where is /tmp/ folder mounted.

2. Execution permissions are disabled on /tmp/ folder

Fix

1. Minimal free space for /tmp/ folder should be at least 6GB.

2. Remount /tmp/ partition with exec permission or adjust settings so that the files can be executed from this folder