JRE libraries are missing or not compatible

  • KM03075572
  • 18-Jan-2018
  • 30-Apr-2021


During fresh installation or upgrade of NNM, installation/upgrade fails with ERROR message: JRE libraries are missing or not compatible



Preparing to install

Extracting the JRE from the installer archive...

Unpacking the JRE...

Extracting the installation resources from the installer archive...

Configuring the installer for this system's environment...


Launching installer...


JRE libraries are missing or not compatible....



This Error message is related to /tmp/ folder which is used during installation or upgrade. Some software related files are copied to this folder and executed from there.

The issue causing this error message may be:

1. Not enough space on FileShare where is /tmp/ folder mounted.

2. Execution permissions are disabled on /tmp/ folder


1. Minimal free space for /tmp/ folder should be at least 6GB.

2. Remount /tmp/ partition with exec permission or adjust settings so that the files can be executed from this folder