snapshot failed with error. Error Code:32770.

  • KM03049292
  • 18-Dec-2017
  • 18-Dec-2017

This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.

Summary

VM backup on Hyper-V 2016 machine completed successfully but with warning message regarding checkpoint on replicated VM could not be performed …

Error

The Backup has finished successfully,
but: Production checkpoint on replicated VM could not be performed, please re-install Hyper-V Integration Services.
Create virtual system snapshot failed with error. Error Code:32770.
ErrorDescription: Checkpoint operation for 'vm_name' failed. (Virtual machine ID 567EFC78-DC60-4E7E-8517-B4940CBA0F21)

Cause

The warning message is a known issue in Hyper-V 2016 that Microsoft is planning to address in the future update.

See the following links :
https://windowsserver.uservoice.com/forums/295050-virtualization/suggestions/17285069-vss-hyper-v-vm-bug
https://forums.veeam.com/microsoft-hyper-v-f25/9-5-hyper-v-known-issues-t38927.html