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Summary
Question
During installation of the Operations Agent 11.14 via the installation media for a HP-UX 11.31 node, the following errors may be sees during the ./oainstall.sh installation
* Reading source for file information.
NOTE: The filesystems in the filesystem table will not be checked
against those currently mounted because the
"mount_all_filesystems" option is set to "false".
* The software "HPOvEa.HPOVEAAGT,l=/,r=11.11.000" is not in the
correct state (AVAILABLE, INSTALLED, or CONFIGURED). You will
need to recopy, reinstall or configure this software before
operating on software that depends on it.
The prerequisite "HPOvEa.HPOVEAAGT,fr>=11.11.025" for fileset
"HPOvEa.HPOVOPSAGT,l=/,r=11.11.000" cannot be successfully
resolved.
ERROR: The dependencies for fileset
"HPOvEa.HPOVOPSAGT,l=/,r=11.11.000" cannot be resolved (see
previous lines).
You must resolve the above dependencies before operating on
this fileset or change the "enforce_dependencies" option to
"false".
* Summary of Analysis Phase:
ERROR: Exclude HPOvEa.HPOVOPSAGT,l=/,r=11.11.000
ERROR: 1 of 1 filesets had Errors.
ERROR: The Analysis Phase had errors. See the above output for
details.
or similarly
Answer
This is caused by software packages of different versions alrady being available on the node.
1. To check on all installed agent packages please run
2. Checking the above, please proceed to remove any existing packages with the below commands in this exact order. Also note that if there are any packages that include a patchnumber like for example the agent 11.14 package “HPOvEaAgt-OAHPUX_00032.HPOVEAAGT”, they need to be removed first. You need to use the "swremove -x enforce_dependencies=false" command in order to remove the packages successfully :
./oainstall.sh -i -a -s management server -cs certificate server