I need to remove old technicians from our console

  • KM03043724
  • 12-Dec-2017
  • 12-Dec-2017

This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.

Summary

In order to delete a technician please follow the next: -Open Support Center. -Select the technician you want to delete. -As the selected technician is orange highlighted, press the key delete. -Select OK in the prompt window.

Question

I dont see any thing here on the console to allow removal on ADD only add

Answer

In order to delete a technician please follow the next:
-Open Support Center.
-Select the technician you want to delete.
-As the selected technician is orange highlighted, press the key delete.
-Select OK in the prompt window.
Please also consider visiting the web-based version of this response at:
https://support.microfocus.com/kb/kmdoc.php?id=KM03043723