Summary
UCMDB-SM integration point test is failing with below error:
com.mercury.topaz.cmdb.shared.fcmdb.dataAccess.exception.AdapterAccessGeneralException: [ErrorCode
[802] General Integration Error{SM}]
test connection of connector failed!
at
com.hp.ucmdb.dataAccess.exceptions.ExceptionConverter.createAdapterAccessGeneralException(ExceptionConverter.java:341)
at
com.hp.ucmdb.dataAccess.exceptions.ExceptionConverter.createAdapterAccessException(ExceptionConverter.java:158)
at
com.hp.ucmdb.dataAccess.exceptions.ExceptionConverter.createAdapterAccessException(ExceptionConverter.java:67)
at
com.hp.ucmdb.discovery.probe.processor.FederationNoneLifeCycleProbeProcessor.process(FederationNoneLifeCycleProbeProcessor.java:74)
at
com.hp.ucmdb.discovery.probe.processor.FederationNoneLifeCycleProbeProcessor.process(FederationNoneLifeCycleProbeProcessor.java:27)
at
com.hp.ucmdb.discovery.probe.agents.probemgr.adhoctasks.AdHocProbeRequestOperation.performAction(AdHocProbeRequestOperation.java:64)
at
com.hp.ucmdb.discovery.probe.agents.probemgr.taskdispatcher.AdHocTaskDispatcher.dispatchTask(AdHocTaskDispatcher.java:70)
at sun.reflect.GeneratedMethodAccessor63.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at sun.reflect.misc.Trampoline.invoke(MethodUtil.java:71)
at sun.reflect.GeneratedMethodAccessor20.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at sun.reflect.misc.MethodUtil.invoke(MethodUtil.java:275)
at
com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:112)
at
com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:46)
at com.sun.jmx.mbeanserver.MBeanIntrospector.invokeM(MBeanIntrospector.java:237)
at com.sun.jmx.mbeanserver.PerInterface.invoke(PerInterface.java:138)
at com.sun.jmx.mbeanserver.MBeanSupport.invoke(MBeanSupport.java:252)
at javax.management.StandardMBean.invoke(StandardMBean.java:405)
at
com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:819)
at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:801)
at
javax.management.MBeanServerInvocationHandler.invoke(MBeanServerInvocationHandler.java:298)
at
org.springframework.jmx.access.MBeanClientInterceptor.doInvoke(MBeanClientInterceptor.java:405)
at
org.springframework.jmx.access.MBeanClientInterceptor.invoke(MBeanClientInterceptor.java:353)
at
org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at com.sun.proxy.$Proxy54.dispatchTask(Unknown Source)
at
com.hp.ucmdb.discovery.probe.agents.probegw.managementtasks.adhoctasks.AdhocThread.run(AdhocThread.java:54)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
at java.lan
Error
com.mercury.topaz.cmdb.shared.fcmdb.dataAccess.exception.AdapterAccessGeneralException: [ErrorCode
[802] General Integration Error{SM}]
test connection of connector failed!
at
com.hp.ucmdb.dataAccess.exceptions.ExceptionConverter.createAdapterAccessGeneralException(ExceptionConverter.java:341)
at
com.hp.ucmdb.dataAccess.exceptions.ExceptionConverter.createAdapterAccessException(ExceptionConverter.java:158)
at
com.hp.ucmdb.dataAccess.exceptions.ExceptionConverter.createAdapterAccessException(ExceptionConverter.java:67)
at
com.hp.ucmdb.discovery.probe.processor.FederationNoneLifeCycleProbeProcessor.process(FederationNoneLifeCycleProbeProcessor.java:74)
at
com.hp.ucmdb.discovery.probe.processor.FederationNoneLifeCycleProbeProcessor.process(FederationNoneLifeCycleProbeProcessor.java:27)
at
com.hp.ucmdb.discovery.probe.agents.probemgr.adhoctasks.AdHocProbeRequestOperation.performAction(AdHocProbeRequestOperation.java:64)
at
com.hp.ucmdb.discovery.probe.agents.probemgr.taskdispatcher.AdHocTaskDispatcher.dispatchTask(AdHocTaskDispatcher.java:70)
at sun.reflect.GeneratedMethodAccessor63.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at sun.reflect.misc.Trampoline.invoke(MethodUtil.java:71)
at sun.reflect.GeneratedMethodAccessor20.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at sun.reflect.misc.MethodUtil.invoke(MethodUtil.java:275)
at
com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:112)
at
com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:46)
at com.sun.jmx.mbeanserver.MBeanIntrospector.invokeM(MBeanIntrospector.java:237)
at com.sun.jmx.mbeanserver.PerInterface.invoke(PerInterface.java:138)
at com.sun.jmx.mbeanserver.MBeanSupport.invoke(MBeanSupport.java:252)
at javax.management.StandardMBean.invoke(StandardMBean.java:405)
at
com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:819)
at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:801)
at
javax.management.MBeanServerInvocationHandler.invoke(MBeanServerInvocationHandler.java:298)
at
org.springframework.jmx.access.MBeanClientInterceptor.doInvoke(MBeanClientInterceptor.java:405)
at
org.springframework.jmx.access.MBeanClientInterceptor.invoke(MBeanClientInterceptor.java:353)
at
org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at com.sun.proxy.$Proxy54.dispatchTask(Unknown Source)
at
com.hp.ucmdb.discovery.probe.agents.probegw.managementtasks.adhoctasks.AdhocThread.run(AdhocThread.java:54)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
at java.lan
Cause
From SM 9.x you need to change the user password on the first login otherwise the password will expire.
As after creating the integration user this has not been done, the new user`s password has expired.
Fix
Go to SM, operator record for the integration user and change the setting for the password to "never expired".