Summary
Reference
Document ID: KM02993620 (c05167176)
Version: 1
Release Date: 2016-06-08
Last Updated: 2016-06-08
Potential Security Impact: Remote Denial of Service (DoS), Disclosure of Sensitive Information, Unauthorized Read Access to Files, Server-Side Request Forgery (SSRF)
Source: Hewlett Packard Enterprise, HPE Product Security Response Team
VULNERABILITY SUMMARY
Potential vulnerabilities have been identified in HPE Service Manager. These vulnerabilities could be remotely exploited to allow disclosure of information, unauthorized read access to files and server side request forgery.
- CVE-2016-4371
- PSRT110006
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP Service Manager Software 9.30, 9.31, 9.32, 9.33, 9.34, 9.35, 9.40, 9.41 Server, Web Client, Windows Client, Service Request Catalog, Mobility
BACKGROUND
Reference
|
Base Vector
|
Base Score
|
---|---|---|
CVE-2016-4371
|
(AV:N/AC:M/Au:S/C:P/I:P/A:N)
|
4.9
|
Acknowledgement: The Hewlett-Packard Company thanks Markus Wulftange of Code White GmbH for reporting this vulnerability to security-alert@hpe.com.
RESOLUTION
HPE has made the following mitigation information available to resolve the vulnerability for the impacted versions of HPE Service Manager:
For versions 9.30, 9.31, 9.32, 9.33, 9.34: Upgrade to SM 9.35.P4 (recommended) or SM 9.34.P5
- SM9.35 P4 package,
-
SM 9.35 Mobility 9.35.4000 p4:
-
SM 9.35 ServiceRequestCatalog 9.35.0015 p4:
-
SM 9.35 AIX Server 9.35.4001 p4:
-
SM 9.35 HP Itanium Server 9.35.4001 p4:
-
SM 9.35 HP Itanium Server for Oracle 12c 9.35.4001 p4:
-
SM 9.35 Linux Server 9.35.4001 p4:
-
SM 9.35 Solaris Server 9.35.4001 p4:
-
SM 9.35 Windows Server 9.35.4001 p4:
-
SM 9.35 Webtier 9.35.4001 p4:
-
SM 9.35 Windows Client 9.35.4001 p4:
-
SM 9.34.P5 package, AIX Server 9.34.5003 p5:
-
HP Itanium Server 9.34.5003 p5:
-
Linux Server 9.34.5003 p5:
-
Solaris Server 9.34.5003 p5:
-
Windows Server 9.34.5003 p5:
-
Webtier 9.34.5003 p5:
-
Windows Client 9.34.5003 p5:
-
ServiceRequestCatalog 9.34.0011 p5:
-
Mobility 9.34.5001 p5:
For version 9.35: Upgrade to SM 9.35.P4
- SM9.35 P4 package,
-
SM 9.35 Mobility 9.35.4000 p4:
-
SM 9.35 ServiceRequestCatalog 9.35.0015 p4:
-
SM 9.35 AIX Server 9.35.4001 p4:
-
SM 9.35 HP Itanium Server 9.35.4001 p4:
-
SM 9.35 HP Itanium Server for Oracle 12c 9.35.4001 p4:
-
SM 9.35 Linux Server 9.35.4001 p4:
-
SM 9.35 Solaris Server 9.35.4001 p4:
-
SM 9.35 Windows Server 9.35.4001 p4:
-
SM 9.35 Webtier 9.35.4001 p4:
-
SM 9.35 Windows Client 9.35.4001 p4:
- <
For versions 9.40, 9.41: Upgrade to SM 9.41.P3
- SM9.41.P3 package,
-
Service Manager 9.41.3016 p3 - Server for AIX:
-
Service Manager 9.41.3016 p3 - Server for HP-UX/IA:
-
Service Manager 9.41.3016 p3 - Server for Linux:
-
Service Manager 9.41.3016 p3 - Server for Solaris:
-
Service Manager 9.41.3016 p3 - Server for Windows:
-
Service Manager 9.41.3016 p3 - Web Tier:
-
Service Manager 9.41.0039 p3 – ServiceRequestCatalog:
-
Service Manager 9.41.3016 p3 - Windows Client:
-
Service Manager 9.41.3000 p3 – Mobility:
HISTORY
Version:1 (rev.1) - 8 June 2016 Initial release
Third Party Security Patches: Third party security patches that are to be installed on systems running Hewlett Packard Enterprise (HPE) software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HPE Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@hpe.com.
Report: To report a potential security vulnerability with any HPE supported product, send Email to: security-alert@hpe.com
Subscribe: To initiate a subscription to receive future HPE Security Bulletin alerts via Email:http://www.hpe.com/support/Subscriber_Choice
Security Bulletin Archive: A list of recently released Security Bulletins is available here:http://www.hpe.com/support/Security_Bulletin_Archive
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PV = ProCurve
ST = Storage Software
UX = HP-UX
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.
"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."