HPSBGN03305 rev.1 - HP Business Service Management (BSM) products running SSLv3, Remote Disclosure of Information

  • Document ID:KM02993420
  • Creation Date:19-Oct-2017
  • Modified Date:19-Oct-2017

Summary

A potential security vulnerability has been identified with HP Business Service Management (BSM), SiteScope, Business Service Management (BSM) Integration Adaptor, Operations Manager for Windows, Unix and Linux, Reporter, Operation Agent Virtual Appliance, Performance Manager, Virtualization Performance Viewer, Operations Agent, BSM Connector and Service Health Reporter running SSLv3. The vulnerability could be exploited remotely to allow disclosure of information. Note: This is the SSLv3 vulnerability known as "Padding Oracle on Downgraded Legacy Encryption" also known as "POODLE", which could be exploited remotely to allow disclosure of information.

Reference

SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: KM02993420 (c04626982)

Version: 1

HPSBGN03305 rev.1 - HP Business Service Management (BSM) products running SSLv3, Remote Disclosure of Information
NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2015-04-21

Last Updated: 2015-04-21

Potential Security Impact: Remote disclosure of information

Source: Hewlett Packard Enterprise, HPE Product Security Response Team

VULNERABILITY SUMMARY

A potential security vulnerability has been identified with HP Business Service Management (BSM), SiteScope, Business Service Management (BSM) Integration Adaptor, Operations Manager for Windows, Unix and Linux, Reporter, Operation Agent Virtual Appliance, Performance Manager, Virtualization Performance Viewer, Operations Agent, BSM Connector and Service Health Reporter running SSLv3. The vulnerability could be exploited remotely to allow disclosure of information.

Note: This is the SSLv3 vulnerability known as "Padding Oracle on Downgraded Legacy Encryption" also known as "POODLE", which could be exploited remotely to allow disclosure of information.

References:
  • CVE-2014-3566
  • SSRT102009

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.

Product
Impacted Version
HP Integration Adaptor
v 9.1X
HP Operations Manager for Windows
v8.10, v8.16, v9.0
HP Operations Manager for Unix/Linux
v 9.1x, v9.20
HP Operations Manager i
v9.1x, v9.2x
HP Reporter
v3.90, v4.0
HP Operation Agent Virtual Appliance
v11.11, v11.12, v11.13, v11.14
HP Performance Manager
v 9.0x, v9.20
HP Virtualization Performance Viewer
v1.0, v1.1, v1.2, v2.0, v2.01
HP Operations Agent
v11.0, v11.01, v11.02,v11.03 v11.04,v11.05,v11.10,v11.11, v11.12,v11.13,v11.20,v11.14
HP SiteScope
v11.1x, v11.2x
Business Service Manager (BSM)
v8.x, v9.1x, v9.2x
HP BSM Connector
v9.20, v9.21, v9.22, v9.23
HP Service Health Reporter
v9.20, v9.30, v9.31, v9.32, v9.40

BACKGROUND

CVSS 2.0 Base Metrics
Reference
Base Vector
Base Score
CVE-2014-3566
(AV:N/AC:M/Au:N/C:P/I:N/A:N)
4.3
Information on CVSS is documented in HP Customer Notice: HPSN-2008-002

RESOLUTION

HP has released the following software update to resolve the vulnerability in the below products:

Product
Affected versions
Links to resolution
HP Integration Adaptor
v9.1X
https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01451927?lang=en&cc=cr&hpappid=OSP
HP Operations Manager for Windows
v8.10, v8.16, v9.0
https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01451928?lang=en&cc=cr&hpappid=OSP
HP Operations Manager for Unix/Linux
v9.1x, v9.20
https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01451925?lang=en&cc=cr&hpappid=OSP
HP Operations Manager i
v9.1x, v9.2x
https://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c04510230
HP Reporter
v3.90, v4.0
https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01451924
HP Operation Agent Virtual Appliance
v11.11, v11.12, v11.13, v11.14
https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01451923?lang=en&cc=cr&hpappid=OSP
HP Performance Manager
9.0x, v9.20
https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01451922
HP Virtualization Performance Viewer
v1.0, v1.1, v1.2, v2.0, v2.01
https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01451921
HP Operations Agent
v11.0, v11.01, v11.02, v11.03, v11.04, v11.05, v11.10, v11.11, v11.12, v11.13, v11.20, v11.14
https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01451914?lang=en&cc=cr&hpappid=OSP
HP SiteScope
v11.1x, v11.2x
Previous HP Security bulletin:https://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c04497114
HP Business Service Manager (BSM)
v8.x, v9.1x, v9.2x
Previous HP Security Bulletin:https://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c04510230
HP BSM Connector
v9.20, v9.21, v9.22, v9.23
https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01451763?lang=en&cc=cr&hpappid=OSP
HP Service Health Reporter
v9.20, v9.30, v9.31, v9.32, v9.40
https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01401951?lang=en&cc=cr&hpappid=OSP

Note on Installation order of patches:On a node, if multiple products such as HP Performance Manager, HP Reporter, HP Service Health Reporter, and Operations Agent are available, first install Operations Agent POODLE patch and then POODLE patches for all other products. If this order of patch installation is not followed then the Installation of Operations Agent POODLE patch will fail.

The installation error messages on Windows, Linux, HP-UX and Solaris are as follows:
  • .For Windows: "Installation of the component package HPOvXpl failed with error (33529200) (The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade. )."
  • For Linux, HP-UX and Solaris: "Hotfix (Hotfix ID) cannot be installed as same or higher version of the component HPOvSecCo is already installed"

These installation errors can be ignored if HPOvSecCore version in 'ovdeploy -inv -includeupdates' is greater than or equal to v11.14.043 for v11.1x versions and greater than or equal to v11.05.046 for v11.1x and v11.0x versions of HPOvSecCOre respectively.

HISTORY 
Version:1 (rev.1) - 21 April 2015 Initial release

Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.

Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@hp.com.

Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com

Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email:http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins

Security Bulletin Archive: A list of recently released Security Bulletins is available here:https://h20564.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive

Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.

3C = 3COM 
3P = 3rd Party Software 
GN = HP General Software 
HF = HP Hardware and Firmware 
MP = MPE/iX 
MU = Multi-Platform Software 
NS = NonStop Servers 
OV = OpenVMS 
PI = Printing and Imaging 
PV = ProCurve 
ST = Storage Software 
TU = Tru64 UNIX 
UX = HP-UX

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