Summary
Reference
Document ID: KM02993419 (c04634535)
Version: 2
Release Date: 2015-04-10
Last Updated: 2015-04-15
Potential Security Impact: Remote execution of code, disclosure of information
Source: Hewlett-Packard Company, HP Software Security Response Team
VULNERABILITY SUMMARY
A potential security vulnerability has been discovered with the HP Support Solution Framework used from HP support web pages to identify products, find solutions and help with HP update downloads. The vulnerability could be exploited to allow unauthorized download of software on the customer machine, although user interaction is required to execute unauthorized software downloaded as a result of this vulnerability.
- CVE-2015-2114
- SSRT102005
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
Note: All versions of HP Support Solution Framework prior to 11.51.0049 running on all versions of Windows are vulnerable.
BACKGROUND
For a PGP signed version of this security bulletin please write to: security-alert@hp.com
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Reference
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Base Vector
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Base Score
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CVE-2015-2114
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(AV:N/AC:M/Au:N/C:P/I:P/A:N)
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5.8
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Information on CVSS is documented in HP Customer Notice: HPSN-2008-002
The Hewlett-Packard Company thanks Thomas Forbes for reporting this issue to security-alert@hp.com.
RESOLUTION
HP has provided the following update and mitigation information to resolve the vulnerability in HP Support Solution Framework.
- Update HP Support Solution Framework to version 11.51.0049 by visiting http://support.hp.com/ and clicking on "Identify Now".
- Remove older versions of HP Support Solution Framework via the Program management Control Panel.
HISTORY
Version:1 (rev.1) - 10 April 2015 Initial release
Version:2 (rev.2) - 15 April 2015 Updated vulnerability description
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@hp.com.
Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email:http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins
Security Bulletin Archive: A list of recently released Security Bulletins is available here:https://h20564.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.
"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."