Document ID: KM02993376 (c04510081)
Release Date: 2014-12-05
Last Updated: 2014-12-05
Potential Security Impact: Remote disclosure of information
Source: Hewlett-Packard Company, HP Software Security Response Team
A potential security vulnerability has been identified with HP Insight Remote Support Clients running SSLv3 which may impact WBEM, WS-MAN and WMI connections from monitored devices to a HP Insight Remote Support Central Management Server (CMS).
This is the SSLv3 vulnerability known as "Padding Oracle on Downgraded Legacy Encryption" also known as "Poodle", which could be exploited remotely to allow disclosure of information.
SSLv3 is enabled by default in all version 5 HP Insight Remote Support Clients.
- CVE-2014-3566 (SSRT101854)
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
- HP Insight Remote Support Clients version 5.x
For a PGP signed version of this security bulletin please write to: email@example.com
HP Insight Remote Support version 5 is at the End of Manufacturing Life and will not be updated. HP recommends that customers, if possible, should migrate to Insight Remote Support Version 7.2 which has been updated with a preliminary resolution to the vulnerability. This bulletin will be revised when the final resolution update is available.
Please refer to the following Insight Remote Support Version 7.2 documents for recommendations on migrating toInsight Remote Support Version 7.2:
- HP Insight Remote Support 7.2 Upgrade Guide
- HP Insight Remote Support 7.2 Release Notes
Version:1 (rev.1) - 5 December 2014 Initial release
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send e-mail to firstname.lastname@example.org.
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Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.
"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."