Summary
Reference
Document ID: KM02992732 (c04026812)
Version: 2
Release Date: 2013-11-26
Last Updated: 2013-11-29
Potential Security Impact: Remote code execution
Source: Hewlett-Packard Company, HP Software Security Response Team
VULNERABILITY SUMMARY
A potential security vulnerability has been identified with HP Service Manager and ServiceCenter. The vulnerability could be exploited remotely to allow remote code execution.
References:
CVE-2013-4844 (SSRT101369)
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
- HP Service Manager v7.11, v9.21, v9.30, v9.31
- HP ServiceCenter v6.2.8
BACKGROUND
For a PGP signed version of this security bulletin please write to: security-alert@hp.com
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Reference
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Base Vector
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Base Score
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|---|---|---|
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CVE-2013-4844
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(AV:N/AC:L/Au:N/C:P/I:P/A:P)
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7.5
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RESOLUTION
HP has made the following software updates available to resolve the vulnerability.
The updates can be downloaded from HP Software Support Online (SSO).
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Product
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Platform/Version
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Download Location
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|---|---|---|
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HP Service Manager
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AIX Server 9.31.2004 p2
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HP Service Manager
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HP Itanium Server 9.31.2004 p2
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HP Service Manager
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Linux Server 9.31.2004 p2
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HP Service Manager
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Solaris Server 9.31.2004 p2
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HP Service Manager
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Windows Server 9.31.2004 p2
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HP Service Manager
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Web Tier 9.31.2004 p2
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HP Service Manager
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HP Itanium Server 9.21.551 p6
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HP Service Manager
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HP parisc Server 9.21.551 p6
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HP Service Manager
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Linux Server 9.21.551 p6
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HP Service Manager
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Solaris Server 9.21.551 p6
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HP Service Manager
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Windows Server 9.21.551 p6
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HP Service Manager
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Web Tier 9.21.551 p6
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HP Service Manager
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AIX Server 7.11.604 p20
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HP Service Manager
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HP Service Manager HP Itanium Server 7.11.604 p20
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HP Service Manager
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HP Service Manager HP parisc Server 7.11.604 p20
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HP Service Manager
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Linux x86 Server 7.11.604 p20
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HP Service Manager
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Solaris Server 7.11.604 p20
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HP Service Manager
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Windows Server 7.11.604 p20
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HP Service Manager
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Web Tier 7.11.604 p20
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HP ServiceCenter
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AIX Server 6.2.8.12
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|
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HP ServiceCenter
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HP Itanium Server 6.2.8.12
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HP ServiceCenter
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HP parisc Server 6.2.8.12
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HP ServiceCenter
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Linux Server 6.2.8.12
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HP ServiceCenter
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Solaris Server 6.2.8.12
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HP ServiceCenter
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Windows Server 6.2.8.12
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HP ServiceCenter
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Web Tier 6.2.8.12
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HISTORY
Version:1 (rev.1) - 26 November 2013 Initial release
Version:2 (rev.2) - 29 November 2013 Removed HP Service Manager v9.32 from Software Versions since it is not impacted
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@hp.com.
Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email:http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins
Security Bulletin Archive: A list of recently released Security Bulletins is available here:https://h20564.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.
"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."