HPSBGN02750 SSRT100795 rev.1 - HP ProtectTools Enterprise Device Access Manager Running on Windows, Remote Execution of Arbitrary Code, Denial of Service (DoS)

  • KM02992716
  • 18-Oct-2017
  • 18-Oct-2017

Summary

A potential security vulnerability has been identified with HP ProtectTools Enterprise Device Access Manager (EDAM) running on Windows. The vulnerability can be remotely exploited to cause execution of arbitrary code or Denial of Service (DoS).

Reference

SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: KM02992716 (c03243374)

Version: 1

HPSBGN02750 SSRT100795 rev.1 - HP ProtectTools Enterprise Device Access Manager Running on Windows, Remote Execution of Arbitrary Code, Denial of Service (DoS)
NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2012-07-05

Last Updated: 2012-07-05


Potential Security Impact: Remote execution of arbitrary code, Denial of Service (DoS)

Source: Hewlett Packard Enterprise, HPE Product Security Response Team

VULNERABILITY SUMMARY

A potential security vulnerability has been identified with HP ProtectTools Enterprise Device Access Manager (EDAM) running on Windows. The vulnerability can be remotely exploited to cause execution of arbitrary code or Denial of Service (DoS).

References: CVE-2011-4162, HTB23044

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.

HP ProtectTools Device Access Manager (EDAM) running on Windows. EDAM versions v1, v3, and v5 are impacted.

BACKGROUND

CVSS 2.0 Base Metrics
Reference
Base Vector
Base Score
CVE-2011-4162
(AV:N/AC:M/Au:N/C:P/I:P/A:P)
6.8

Information on CVSS is documented in HP Customer Notice: HPSN-2008-002

The Hewlett-Packard Company thanks Brian Mariani of High-Tech Bridge SA for reporting this issue to security-alert@hp.com

RESOLUTION

HP has updated HP ProtectTools Enterprise Device Access Manager (EDAM) running on Windows to resolve the vulnerability for customers running EDAM versions v1, v3, and v5.

Note: 
HP ProtectTools Enterprise Device Access Manager software was provided only to end users in certain UK businesses. Customers running HP ProtectTools Enterprise Device Access Manager should contact their normal support channel to obtain this update.

How to determine if HP ProtectTools Enterprise Device Access Manager (EDAM) is installed:
  1. Check for the existence of PTDMInformationStore.dll.
  2. Open the properties on PTDMInformationStore.dll and check the ‘File Version’.
  3. If the first digit of the File Version is not 1, 3 or 5, no further action is needed.
  4. If the first digit of the File Version is 1, 3 or 5, EDAM may be installed. The registry must be checked to confirm whether EDAM is installed.
  5. Open the registry and navigate to the following Key: HKLM\System\CurentControlSet\Services\flcdlock\devices\cache .
  6. If the “cache” key exists and has a name-value pair with the name {62FB6894-268E-48E4-B50E-8519D5E68017} , no further action is required.
  7. If the “cache” key exists and does not have a name-value pair with the name {62FB6894-268E-48E4-B50E-8519D5E68017} , EDAM is installed. HP support should be contacted to obtain the update.

HISTORY 
Version:1 (rev.1) - 5 July 2012 Initial release

Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.

Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@hp.com.

Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com

Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email:http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins

Security Bulletin List: A list of HP Security Bulletins, updated periodically, is contained in HP Security Notice HPSN-2011-001https://h20566.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c02964430

Security Bulletin Archive: A list of recently released Security Bulletins is available here:http://h20566.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive/

Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.

3C = 3COM 
3P = 3rd Party Software 
GN = HP General Software 
HF = HP Hardware and Firmware 
MP = MPE/iX 
MU = Multi-Platform Software 
NS = NonStop Servers 
OV = OpenVMS 
PI = Printing and Imaging 
PV = ProCurve 
ST = Storage Software 
TU = Tru64 UNIX 
UX = HP-UX

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