Summary
Reference
Document ID: KM02992716 (c03243374)
Version: 1
Release Date: 2012-07-05
Last Updated: 2012-07-05
Potential Security Impact: Remote execution of arbitrary code, Denial of Service (DoS)
Source: Hewlett Packard Enterprise, HPE Product Security Response Team
VULNERABILITY SUMMARY
A potential security vulnerability has been identified with HP ProtectTools Enterprise Device Access Manager (EDAM) running on Windows. The vulnerability can be remotely exploited to cause execution of arbitrary code or Denial of Service (DoS).
References: CVE-2011-4162, HTB23044
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP ProtectTools Device Access Manager (EDAM) running on Windows. EDAM versions v1, v3, and v5 are impacted.
BACKGROUND
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Reference
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Base Vector
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Base Score
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CVE-2011-4162
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(AV:N/AC:M/Au:N/C:P/I:P/A:P)
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6.8
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Information on CVSS is documented in HP Customer Notice: HPSN-2008-002
The Hewlett-Packard Company thanks Brian Mariani of High-Tech Bridge SA for reporting this issue to security-alert@hp.com
RESOLUTION
HP has updated HP ProtectTools Enterprise Device Access Manager (EDAM) running on Windows to resolve the vulnerability for customers running EDAM versions v1, v3, and v5.
Note:
HP ProtectTools Enterprise Device Access Manager software was provided only to end users in certain UK businesses. Customers running HP ProtectTools Enterprise Device Access Manager should contact their normal support channel to obtain this update.
- Check for the existence of PTDMInformationStore.dll.
- Open the properties on PTDMInformationStore.dll and check the ‘File Version’.
- If the first digit of the File Version is not 1, 3 or 5, no further action is needed.
- If the first digit of the File Version is 1, 3 or 5, EDAM may be installed. The registry must be checked to confirm whether EDAM is installed.
- Open the registry and navigate to the following Key: HKLM\System\CurentControlSet\Services\flcdlock\devices\cache .
- If the “cache†key exists and has a name-value pair with the name {62FB6894-268E-48E4-B50E-8519D5E68017} , no further action is required.
- If the “cache†key exists and does not have a name-value pair with the name {62FB6894-268E-48E4-B50E-8519D5E68017} , EDAM is installed. HP support should be contacted to obtain the update.
HISTORY
Version:1 (rev.1) - 5 July 2012 Initial release
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@hp.com.
Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com
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Security Bulletin List: A list of HP Security Bulletins, updated periodically, is contained in HP Security Notice HPSN-2011-001https://h20566.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c02964430
Security Bulletin Archive: A list of recently released Security Bulletins is available here:http://h20566.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive/
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.
"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."