SSH Shell operation may fail to receive a response from a network device.

  • KM02934356
  • 31-Aug-2017
  • 21-May-2021

Summary

A SSH Shell operation in a Base CP may fail to receive a return result from a network device depending on a 'newlineCharacters' input value.

Question

SSH Shell operation may fail to receive a response from a network device.

Answer

A SSH Shell operation in a Base CP can fail to receive a return result from a network device like a layer 3 switch after the operation sends a command to the device.
In such a case, try to adjust a value for the 'newlineCharacters' input of the operation. For example, setting '\r' (carriage return) to the input avoided the unexpected behavior for a layer 3 switch.