Does SM rely on SMB protocol? (questions regarding to the impact of WannaCry)

  • KM02850933
  • 29-Jun-2017
  • 29-Jun-2017


Customer has concern about the imapct of WannaCry to ServiceManager. They want to know, does ServiceManager use SMB protocol? If yes, is it possible to disable SMB when using ServiceManager?


We have checked this question with security team of lab.
The answer is as follows:
SM does not rely on Microsoft SMB protocol for its functionality. SMB may be disabled and it will not affect SM functionality.