HPE Propel

Hewlett Packard Enterprise (HPE) is announcing the product obsolescence of HPE Propel. All HPE Propel customers with an active support contract are eligible to migrate to HPE Service Manager Enterprise Suite. The End of Committed Support, End of Extended Support and End of Self-Help Support with Rights to New Versions dates were announced previously on Software Support Online.

Going forward, the HPE Propel Portal and Catalog, including Jumpstart, will become part of the ITOM IT Service Management Automation (ITSMA) suite. In particular ITSMA's Service Manager 9.50 now includes Propel Portal and Catalog solution as part of Service Manager Service Portal. As a result of these changes, we are discontinuing Propel as a standalone product being available to customers.

HPE is committed to providing the highest level of customer care to you while you determine your future strategy for HPE Propel, and will provide support as indicated by the Key program dates listed below.

Key program dates listed below for HP Propel 2.0x & 2.1x and HPE Propel 2.2x are based on HPE’s time-based support policy under which end-of-support dates are announced as new product versions are released. Our goal is to provide you with a clear visibility into the support time-line of software products, enabling you to use this information to plan, test, and deploy new product versions. For more information, check our Software Support Policy.

» Customer Letter (.PDF)*
» Customer FAQ (.PDF)*

This End of Sale date is covered by version 5.1 of the HPE Supported Version Policy; see Definitions of terms.