HPE End of Support Reminders for products following the version based obsolescence (May 2017)

  • KM02793316
  • 15-May-2017
  • 24-May-2017

Summary

Hewlett Packard Enterprise would like to remind you of the upcoming End of (Committed) Support date for some HPE products.

Reference

 

HPE End of Support Reminders for products following the version based obsolescence (May 2017)

 

Hewlett Packard Enterprise would like to remind you of the upcoming End of (Committed) Support date regarding one of the following products in the document below:

End of Support Reminders for Products following the version based obsolescence (May 2017) (PDF)*

Please keep in mind: In accordance with the contractual terms, your Software should be on a supported available release. You can verify the support timeline for the specific version of the product you are using on Software Support Online. Please make sure that your Software is on a supported version throughout the period of your support contract. You can contact your HPE Sales Representative or HPE Business Partner if you need any additional help.

HPE recommends that all customers update to the latest version of these products.

As a product version reaches the end of Full Support, no new enhancement requests, security patches, fixes, document changes, or platform certifications will be done during the Self-Help Support period.

After the end of Full Support, you will not be able to log a support case for this product version anymore. At that moment only Self-Help Support will be available. Self-Help Support will continue to provide access to knowledge base, forums, existing patches, new versions or any replacement products.

You are receiving this communication either because you are listed as your company's contact for a support contract that includes at least one of the products this communication is about or because you are subscribed to receive alerts. Should you no longer be your company's contact for support contracts, please contact your HPE Representative or HPE Business Partner to request the support contract(s) to be updated. To unsubscribe please follow the link at the bottom of this communication.

If you need to know the purchase order related to this product you own, please reach out to your HPE Representative or HPE Business Partner. If you do not know your HPE Representative, please contact HPE Software Support Sales Assist.

HPE appreciates your business and looks forward in assisting you with your future software requirements.

 

 


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