Server Automation (SA): SA 10.5x installation failed with error "obtained empty pathDB"

  • KM02785343
  • 01-May-2017
  • 17-May-2021

Summary

During the installation of SA 10.5x, the following error is seen and the installation aborts. obtained empty pathDB from 127.0.0.1:8085 .

Error

During the installation of a new core running 10.50, the following error was seen and the installation aborted.

ABOUT TO CALL MODIFY_LBR
Error: obtained empty pathDB from 127.0.0.1:8085 
Component installation script encountered an error (exit status 1) 
Exiting Opsware Installer.

Cause

During the installation, SA attempts to contact various internal processes when attempting to
set up the Load Balancing Rules (LBR) used to spread SA work over the slices that belong to
the core.  If the installation script cannot reach these internal processes, then the error is seen
and the installation aborts.

The problem can be attributed to environmental variables that set up proxies that interfere with
the connection attempts.

Fix

Check for a /etc/environment file.  If its present, comment out any entries having to do with
"ftp_proxy", "http_proxy" or "https_proxy".  Login and logout.  Verify that the variables have
not been set again with a "env" command (they should not appear).  Reattempt the hpsa_install.sh
script to see if the error is no longer encountered