HP Data Protector 9.08 build 113 bma.exe crashes

  • KM02760229
  • 27-Mar-2017
  • 27-Mar-2017


After upgrade to HP Data Protector 9.08 build 113 bma.exe intermittenly crashes in omnissleay32.dll


Customer is experiencing intermitting bma.exe crashes in omnissleay32.dll
Patch level         Patch description
DPWIN_20100 (A.09.08_113) Core Component
DPWIN_20100 (A.09.08_113) Core of Integrations component
DPWIN_20102 (A.09.08_113) Disk Agent
DPWIN_20103 (A.09.08_113) General Media Agent
DPWIN_20006 (A.09.08) Automatic Disaster Recovery
DPWIN_20100 (A.09.08_113) Core Technology Stack
Number of patches found: 6.
From windows appliction eventlog :
Error 19-2-2017 02:35:13 Application Error 1000 (100) "Faulting application name: bma.exe, version:, time stamp: 0x5887cb51
Faulting module name: omnissleay32.dll, version:, time stamp: 0x55e9ae8f
Exception code: 0xc0000005
Fault offset: 0x00000000000df312
Faulting process id: 0x3a58
Faulting application start time: 0x01d28a433fda4511
Faulting application path: C:\Program Files\OmniBack\bin\bma.exe
Faulting module path: C:\Program Files\OmniBack\lib\x8664\omnissleay32.dll


Seems OpenSSL fix (QCCR2A70204) was not included in HP Data Protector 9.08 build 113


Hotfix "DP0906_b108_QCCR2A70204_HF1_win" resolved the issue.

Fix QCCR2A70204 will be included in HP Data Protector 9.09 release