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Summary
Question
Some customers have very restricted network policies where the appliances are not allow to go outside of their corporate network, therefore they need to disable the Marketplace.
Answer
Workaround:
Follow the instructions below to turn-off the Marketplace banner:
1-SSH the ArcMC.
2-Open the logger.defaults.properties file:
vi /opt/arcsight/arcmc/config/logger/logger.defaults.properties
3-Once the file is open run the search command below, just copy and paste and hit enter when the file is open:
/marketplace.domain=marketplace.saas.hpe.com
This will redirect you to the line where this parameter is located.
4-comment the line "marketplace.domain=marketplace.saas.hpe.com", it should look like this:
#Marketplace production server domain
#marketplace.domain=marketplace.saas.hpe.com
5-Save and quit the file.
6-Go back to the web browser.
7-Go to Administration > System Admin > Process Status.
8-Restart the web processes.
With these changes ArcMC will not not longer try to connector the Marketplace.
Currently there is a feature request to add an option to disable the Market Place from the web browser, ARCMC-10817.