Mobile objects synchronization timeout

  • KM02739758
  • 23-Feb-2017
  • 23-Feb-2017

Summary

Synchronization timeout for mobile objects

Error

In some scenarios AUT takes long time to response and operation timeout may expire like following screenshot message.

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Cause

By default timeout for Mobile Objects is 30 seconds.

Fix

Increase the StepTimeout value for Mobile Objects.

  1. Make sure you have admin rights.
  2. Make sure UFT is closed.
  3. Open Windows Registry: Start > Run > type "regedit" > Click "Ok"
  4. Navigate to following Keys:
  • HKEY_CURRENT_USER\Software\Mercury Interactive\QuickTest Professional\MicTest\Packages\MobilePackage\Settings\
  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mercury Interactive\QuickTest Professional\MicTest\Packages\MobilePackage\Settings\

By default is 30 seconds, you can increase it to time what you need.

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