Advanced Scheduler hangs sporadically

  • KM02715137
  • 31-Jan-2017
  • 16-Mar-2021

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Summary

Advanced Scheduler hangs sporadically after upgrade to Data Protector 9.08

Error

Server.log shows the following :
 
00:00:05,003 ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[default-host].[/jce-dispatcher].[com.hp.im.jce.dispatcher.ws.DispatcherService]] (http--0.0.0.0-7116-31) Servlet.service() for servlet com.hp.im.jce.dispatcher.ws.DispatcherService threw exception: org.jboss.resteasy.spi.UnhandledException: org.jboss.weld.interceptor.proxy.InterceptorException: java.lang.OutOfMemoryError: Java heap space

Cause

memory issue with java.exe process which cause the advanced scheduler stop trigger backup jobs

Fix

Problem solved by applying DP0908_B112_QCCR2A70259_HF1