SM is not starting

  • Document ID:KM02707529
  • Creation Date:23-Jan-2017
  • Modified Date:25-Jan-2017
    • Micro Focus Products:
      service manager
      servicecenter

Summary

In sm.log there is only below message: RTE E due to meet exception,can't start embed tomcat!

Error

RTE E due to meet exception,can't start embed tomcat!

Cause

Corrupted files in lib, tomcat and jre folders under the RUN folder.

Fix

Perform RTE upgrade to fix the corrupted files.