VMExplorer hangs while creating snapshot on hyperv

  • Document ID:KM02702079
  • Creation Date:13-Jan-2017
  • Modified Date:13-Jan-2017
    • Micro Focus Products:
      vm explorer 6.30

Summary

VMExplorer hangs while creating snapshot on hyperv

Error

VMExplorer hangs while creating snapshot on hyperv

Cause

Make sure that the Trilead management service on the hyperv node is running as an administrator and not local system, as local system may not have the permission to create the VSS snapshot

Fix

Restart Trilead management service on hyperv node as domain admin