HP Asset Manager 9.4x & 9.5x

  • Document ID:KM02687430
  • Creation Date:20-Dec-2016
  • Modified Date:20-Dec-2016
    • Micro Focus Products:
      asset manager 9.40
      asset manager 9.41
      asset manager 9.50

Summary

Hewlett Packard Enterprise is announcing the End of Sale of HP Asset Manager 9.4x & 9.5x. All HP Asset Manager customers with an active support contract are eligible to update to HPE Asset Manager 9.6x. The End of Committed Support and End of Extended Support dates were announced previously on SSO on August 1, 2013 (HP Asset Manager 9.4x) and April 2, 2015 (HP Asset Manager 9.5x).

Reference

 

Program overview
 

Hewlett Packard Enterprise (HPE) is announcing the End of Sale of HP Asset Manager 9.4x & 9.5x. All HP Asset Manager customers with an active support contract are eligible to update to HPE Asset Manager 9.6x. The End of Committed Support, End of Extended Support and End of Self-Help Support with Rights to New Versions dates were announced previously on Software Support Online on August 1, 2013 (HP Asset Manager 9.4x) and April 2, 2015 (HP Asset Manager 9.5x).

HPE is committed to providing the highest level of customer care to you while you determine your future strategy for HPE Asset Manager, and will provide support as indicated by the dates listed below.

  

 

Key program dates
 
Date Details
January 1, 2017 Support customer notification of End of Sale
March 1, 2017 End of Sale (no longer orderable or available for purchase)

Previously announced support timeline:
June 30, 2017 End of Committed Support for HP Asset Manager 9.4x
June 30, 2019 End of Extended Support for HP Asset Manager 9.4x
June 30, 2023 End of Self-Help Support with Rights to New Versions for HP Asset Manager 9.4x
 
April 30, 2019 End of Committed Support for HP Asset Manager 9.5x
April 30, 2021 End of Extended Support for HP Asset Manager 9.5x
April 30, 2025 End of Self-Help Support with Rights to New Versions for Asset Manager 9.5x
 

 

Program documentation
 

» Customer Letter(.PDF)*
» Customer FAQ(.PDF)*

This End of Sale date is covered by version 5 of the HPE Supported Version Policy; see Definitions of terms.

  


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