No option to reset password

  • KM02683681
  • 15-Dec-2016
  • 15-Dec-2016

Summary

No option to reset password

Error

I do not see an option to reset the password and cannot login as I do not remember the original password

Cause

Frequent password changes

Fix

When all else fails, with recent versions of vmexplorer, an option would be to uninstall.  The uninstall still keeps the configuration (backups, schedules, etc...)  Once the reinstall takes place, upon first launch, there will be an option for web settings, there the password can be reconfigured.