"Internal Server Error" when saving Virtual Location window

  • Document ID:KM02592822
  • Creation Date:14-Oct-2016
  • Modified Date:14-Oct-2016
    • Micro Focus Products:
      network virtualization 12.50
      network virtualization 12.53
      loadrunner enterprise 12.50
      loadrunner enterprise 12.53

Summary

"Internal Server Error" when saving Virtual Location window saving NV parameters in PerformanceCenter

Error

Problem:

When closing the Virtual Location window to save the Network Virtualization paramater, an error occurs and the NV was not saved.

Error Message:

"Internal Server Error"

Solution:

On every PerformanceCenter Host, please do the following steps.

1. Open the IIS Manager
2. Go to the SNV app site
3. Under the IIS portion, click on Request Filtering
4. Go to the HTTP Verbs tab
5. Click on the PUT verb (if exists)
6. Click on Remove
7. Click on Allow Verb…
8. Type in PUT (capitalized)
9. Click on the DELETE verb (if exists)
10. Click on Remove.
11. Click on Allow Verb…
12. Type in DELETE (capitalized)
13. Restart IIS