Not able to add a Performance Center Host or LG SA machines to the Lab Management

  • KM02567280
  • 27-Sep-2016
  • 27-Sep-2016


Cannot find the Remote Management agent Service error when trying to add a host or LG SA machine to the Lab Management


Cannot find the Remote Management Agent Service


The User Account Control settings is enable for Windows Server 2012


For Windows Server 2012, we need to disable the UAC from the registry as well, is not enough to disable that option from the UI


Please follow these steps:

You have the option to turn off UAC via registry by changing the DWORD "EnableLUA" from 1 to 0 in "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system".

You will get a notification that a reboot is required. After the reboot, UAC is disabled.


*Note: Please make sure that UAC is disable in other components like PC server and ALM server.