Remote Management Agent is not installed

  • KM02555044
  • 13-Sep-2016
  • 13-Sep-2016


After running the configuration wizard, the wizard log says that the Remote Management Agent is not installed


When we ran the configuration wizard from the PC server, the wizard log give us a message that the Remote Management is not installed.


It could be a corrupted installation or the user does not have the enough rights to launch the service or install it


Remove and installed the service manually, follow these steps:

1. %installation folder%\al_agent\bin\alagentservice.exe -remove

2. %installation folder%\al_agent\bin\alagentservice.exe -install username password

Where the username and password are those of the Performance Center system user, we should grant permissions to the user to write on the %temp% folder.