HP Service Test 11.5x

  • KM02503398
  • 01-Aug-2016
  • 19-Aug-2016

Summary

Hewlett Packard Enterprise (HPE) is announcing the End of Sale of HP Service Test 11.5x. All HP Service Test customers with an active support contract are eligible to update to 12.5 version of the product. The End of Committed Support, End of Extended Support and End of Self-Help Support with Rights to New Versions dates were announced previously on Software Support Online on Feb 1, 2013

Reference

 

Program overview

 

Hewlett Packard Enterprise (HPE) is announcing the End of Sale of HP Service Test 11.5x. All HP Service Test customers with an active support contract are eligible to update to 12.5 version of the product. The End of Committed Support, End of Extended Support and End of Self-Help Support with Rights to New Versions dates were announced previously on Software Support Online on Feb 1, 2013.

HPE is committed to providing the highest level of customer care to you while you determine your future strategy for HP Service Test, and will provide support as indicated by the Key program dates listed below.

Key program dates listed below for HP Service Test 11.5x are based on HPE’s time-based support policy under which end-of-support dates are announced as new product versions are released. Our goal is to provide you with a clear visibility into the support time-line of software products, enabling you to use this information to plan, test, and deploy new product versions. For more information, check our Software Support Policy.

 

 

Key program dates

 
Date Details
Sep 1, 2016 Support customer notification of End of Sale
Nov 1, 2016 End of Sale (no longer orderable or available for purchase) for Service Test 11.5x

Previously announced support timeline:

Dec 31, 2016 End of Committed Support for Service Test 11.5x
Dec 31, 2018 End of Extended Support for for Service Test 11.5x

Dec 31, 2022

End of Self-Help Support with Rights to New Versions for Service Test 11.5x
 

 

Program documentation

 

» Customer Letter (.PDF)*
» Customer FAQ (.PDF)*

This End of Sale date is covered by version 5 of the HPE Supported Version Policy; see Definitions of terms.

 

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