HP Reporter 3.9x

  • KM02470228
  • 06-Jul-2016
  • 03-Aug-2016

Summary

Hewlett Packard Enterprise (HPE) is announcing the End of Sale of HP Reporter 3.9x . All HP Reporter customers with an active support contract are eligible to update to HP Reporter 4.0x. The End of Committed Support, End of Extended Support and End of Self-Help Support with Rights to New Versions dates were announced previously on Software Support Online on July 1, 2012.

Reference

 

Program overview

 

Hewlett Packard Enterprise (HPE) is announcing the End of Sale of HP Reporter 3.9x. All HP Reporter customers with an active support contract are eligible to update to HP Reporter 4.0x. The End of Committed Support, End of Extended Support and End of Self-Help Support with Rights to New Versions dates were announced previously on Software Support Online on July 1, 2012.

HPE is committed to providing the highest level of customer care to you while you determine your future strategy for HP Reporter, and will provide support as indicated by the Key program dates listed below.

Key program dates listed below for HP Reporter 3.9x media are based on HPE’s time-based support policy under which end-of-support dates are announced as new product versions are released. Our goal is to provide you with a clear visibility into the support time-line of software products, enabling you to use this information to plan, test, and deploy new product versions. For more information, check our Software Support Policy.

 

 

Key program dates

 
Date Details
Aug. 1, 2016 Support customer notification of End of Sale
Oct 1, 2016 End of Sale (no longer orderable or available for purchase) for Reporter 3.9x

Previously announced support timeline:

Dec 31, 2016 End of Committed Support for Reporter 3.9x
Dec 31, 2018 End of Extended Support for Reporter 3.9x
Dec 31, 2022 End of Self-Help Support with Rights to New Versions for Reporter 3.9x
 

 

Program documentation

 

» Customer Letter (.PDF)*
» Customer FAQ (.PDF)*

This End of Sale date is covered by version 5 of the HPE Supported Version Policy; see Definitions of terms.

 

* Requires Adobe Acrobat Reader.
To download the latest version, please go to https://get.adobe.com/reader/.