Summary
Error: This page can't be displayed. Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting again in TruClient IE 12.53. A fix is provided which solves the issue.
Error
An https page cannot be opened in TruClient protocol in Internet Explorer 11 browser in version VuGen 12.53 due to the following error:
This page can't be displayed
Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting again.
Cause
The cause is unknown
Fix
There is a fix available for LoadRunner, PC host and VuGen standalone version 12.53
To apply the fix:
- Download the Hotfix.zip and extract the 2 files it contains
- Go to <VuGen installation folder>\bin
- Back up the original TcIEBrowserSettings.dll
- Substitute it with the TcIEBrowserSettings.dll from the fix
- Go to <VuGen installation folder>\dat\WebIE\RRE\content\settings
- Back up the original BrowserConfigurationObjectIE.js in <VuGen installation folder>dat\WebIE\RRE\content\settings
- Substitute it with the BrowserConfigurationObjectIE.js from the fix.