Summary
The issue occurs because the Citrix server is not configured to reset the client connection after the application is closed. Configure the Citrix server to terminate the user sessions as soon as the user disconnects.
Error
When launching a Citrix application from VuGen a black screen is displayed in the Citrix client.
Cause
The issue occurs because the Citrix server is not configured to reset the client connection after the application is closed. The user is disconnected but the session is not terminated and when logging back in the user enters the old session with a black screen window instead of available application.
Fix
To prevent this behavior, configure the Citrix server to terminate the user sessions as soon as the user disconnects. If not sure what changes has to be made, please contact your Citrix administrator.
How to configure Citrix Metaframe server to close the sessions