Cannot add HTTPS Performance Center URL in Application Lifecycle Management LAB Management

  • KM02383991
  • 03-Jun-2016
  • 03-Jun-2016


Application Lifecycle Management and Performance Center server (PCS) were configured to work with HTTPS, both software Main pages work fine when opening their HTTPS URLs from both servers; but PCS with HTTPS cannot be added in the ALM lab management.


ALM and PCS were configured to work with HTTPS, when adding the HTTPS PCS URL, the lab management shows an error message that it could not connect to the PCS through HTTPS .

ALM and PCS certificates are installed in the correct keystone, and both URLS work.


Please review with the customer Information Technology (IT) team if there are any IT policy that automatically disable TLS 1.0 after a Server reboot.

If there is a policy on disabling  the TLS 1.0 in the PCS machine, it can result in the PC machine rejecting the ALM communication.

Once TLS 1.0 was enabled, PCS servers with HTTPS URL can be added to the ALM LAB management.